frequently asked questions
Feel free to contact firstname.lastname@example.org with any questions that don't
When do private classes open?
We open private classes two months in advance from the specified month (ex. April private classes open the first week of February). You can sign up for our newsletter at the bottom of our website to be notified as soon as they open.
When do public classes open?
Our public classes open a month in advance from the specified month (ex. April public dates open the first week of March). You can sign up for our newsletter at the bottom of our website to be notified as soon as they open.
How do I book a class?
At the beginning of each month, we open both private and public classes. These classes will show up in our shop, where you can either put your down payment on a private class, or purchase a ticket for a public class! For private classes, you will be given a unique link for each of your attendees to purchase their own ticket after you reserve your date.
How do I book a Creme Conquest event?
Contact email@example.com to book this event. We usually offer one per month, but feel free to shoot any dates you have in mind!
How do I gift a class/ ticket?
In our shop, we offer two options for gifting: digital gift card and gift certificate. The digital gift card sends a code to the recipient to use at checkout for any item in the shop, including class tickets and booking fees. The gift card certificate has a checkout code as well, but is a more tangible choice if you're wanting to gift in person.
Can I refund my tickets once they're purchased?
We do have a no-refund policy for our booking fee and tickets. Please contact firstname.lastname@example.org if you need to cancel a class/ ticket.
What time should I arrive for class?
Most of our classes start at 6:00, and doors open at 5:50. For classes at other times, doors don't open until ten minutes prior.
Can I bring my own drinks to class?
Yes! For each class, students receive a glass of wine upon arrival, but you are more than welcome to BYOB.